Terms of Use and Privacy Policy

Terms of Use and Privacy Policy — Foodeal

The Foodeal store is owned by Food Deal Company, Commercial Registration No. 1010479611, Unified National No. 7005318154, VAT No. 311226712400003.
Support phone: 00966540713383 — Email: [email protected]
Your use of the store means you agree to these Terms and the Privacy Policy.

The customer must keep their account login details confidential and notify us immediately of any unauthorized use.
The customer must provide accurate and up-to-date information.
The store may suspend an account if inaccurate information is provided or these Terms are violated.

All prices are in Saudi Riyals and include VAT.
Shipping fees and the total amount are shown clearly before payment is completed.
An order is considered confirmed once payment is completed or the selected payment method is approved.
Shipping and return details are explained in the "Shipping and Delivery Policy" and the "Returns and Exchange Policy".

All logos, images and texts of Foodeal are owned by the store and may not be used without written permission.

We may update these Terms from time to time, and the update will be published on this page with its date.
If any provision is cancelled, the remaining provisions remain in effect.
These Terms are governed by the laws of the Kingdom of Saudi Arabia, including the E-Commerce Law and the Personal Data Protection Law.

Data you provide: name, mobile number, email, delivery address, and the business name and VAT number when needed to issue an invoice.
Order data: requested products, order values, and correspondence history with customer service.
Technical data: IP address, device and browser type, and the pages you visit, collected through cookies.
Payment data: processed through licensed and secure payment gateways, and we do not store full card details on our servers.

Fulfilling and delivering orders and contacting you about them.
Issuing invoices and complying with legal and tax requirements.
Customer service and handling return and exchange requests.
Improving the store and measuring its performance.
Sending marketing offers, only with your consent, and you can unsubscribe at any time.

We use cookies to operate the store (such as the shopping cart and login), to analyze visits, and to measure the effectiveness of advertising.
We may use third-party tools such as Google services (Google Analytics, Google Ads and Google Merchant Center) and social media platforms. These tools collect general usage data through cookies in accordance with their own privacy policies.
You can control or delete cookies from your browser settings, and you can manage personalized ads from the ad settings in your Google account.

We do not sell or rent your personal data to anyone.
We share only the necessary data with: shipping and delivery companies, payment gateways, the Salla platform on which the store operates, and technical and analytics service providers, solely to deliver the service.
We may disclose data to competent government authorities if required by law.

The store operates with SSL/HTTPS encryption, and we apply appropriate technical and administrative measures to protect data.
We retain data for as long as your account is active, and thereafter as required by regulations (such as keeping invoices under tax regulations), after which we delete it or make it anonymous.

Under the Kingdom's Personal Data Protection Law, you have the right to:

Email us at [email protected] or call 00966540713383, with the mobile number or email registered in your account.
We will respond to your request within no more than 30 days.

The store is intended for businesses and adult individuals, and we do not knowingly collect children's data.

For any inquiry about privacy or these Terms: phone 00966540713383 — email [email protected]